Thanks to YOU... Advanced Heating and Cooling celebrates 25 years of being an advanced service business. In 1988, I started Advanced with the simple thought of earning a living but found more satisfaction in offering great, honest service at a fair price. I found the Heating and Cooling business to be an honorable way to serve our community. We know that understanding our customer’s needs and going beyond their expectations is the ultimate service we can provide. Our philosophy is to help one customer at a time. When we are at your home, you are our priority!
By the numbers:
- 83% of our business is from repeat customers
- 22% of our customers are from referrals
- More than 50% of customers served, last year, have been with us for over 15 years
- 100% of our customers were comfortable in 2012
Reflecting on the past 25 years, we start with a sincere thank you to our valued customers and friends for your long lasting partnership and support. We feel personally honored that you chose Advanced to be your Heating and Cooling Company.
Of course, none of our success would have been possible without the incredible hard work of all our dedicated employees and vendors over the years. We send an enormous thank you to all, especially our employee’s spouses for enduring many nights, holidays and weekends without their significant other due to our 24 hour emergency service. We also value our vendors who keep us up-to-date on the most recent state-of-the-art changes in our industry that together with low, competitive pricing keeps us a step ahead of the competition.
As we embrace the future, you can trust that we will continue to provide you with the outstanding customer service that has become our hallmark for the last 25 years. We certainly owe all our success to YOU. It’s still real people, real service, real simple!
In 2013, after 25 years in business and always offering what we believe to be the best equipment available on the market, we are introducing Carrier, the premium air conditioning and heating equipment in our industry, as our main product line.
We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We are certified by the following industry organizations:
Bonded & Insured
North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.
The Air Conditioning Contractor's Association of America is the heating and cooling industry's leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. Advanced Heating and Cooling is an active member in good standing with ACCA.
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.
BPI develops standards for energy efficiency retrofit work using an open, transparent, consensus-based process built on sound building science. From these standards, we’ve developed professional credentials for individuals, accreditation for contracting companies –including quality assurance programs– that help raise the bar in home performance contracting.